Tile Express Reviews

Tile Express Shop is a direct importer and retailer of floor and wall tiles, mosaics, subway tiles, sanitary ware, and accessories in the Philippines. They have been in the market for more than a decade, with branches all over the country, and are known for their extensive line of products, designer collections, and dedicated customer service.

Pros of Tile Express Shop:

• Convenient Shopping: Offers online shopping with easy browsing and immediate selection process.
• Affordable Prices: Generally cheaper than brick-and-mortar stores due to lower operational costs.
• Free Shipping: Some online stores, like Tile Club, offer free shipping, which can be a significant advantage.
• Wide Selection: Provides a wide range of tile options, including various styles and materials.

Cons of Tile Express Shop:

• Quality Concerns: Quality can be hit or miss depending on the style and material of the tile.
• Customer Service Issues: Some customers have reported poor customer service and return policy issues.
• Waiting Time: Online shopping means waiting for tiles to be delivered, which can be frustrating for those on a tight schedule.
• Physical Interaction Limitations: Lack of in-person inspection and physical interaction with tiles can be a drawback for some customers.

Additional Notes:

• Return Policy: Some online stores have strict return policies, which can be a concern for customers.
• Showroom Experience: Visiting a showroom can provide a better experience with in-person design help and the ability to see all tiles on display.

Summary: Tile Express Shop offers convenient online shopping with affordable prices, but it may lack in terms of quality consistency and customer service. The waiting time for delivery and the inability to physically interact with tiles are also potential drawbacks.